Last Updated: [21-11-2025]
At CloudSnyk Technologies, along with our affiliates and subsidiaries (hereafter referred to as “CloudSnyk,” “We,” “Us,” or “Our”), we handle the privacy and confidentiality of all Personally Identifiable Information (“PII”) with the utmost care and respect. We believe in transparency and are committed to being clear and upfront about our privacy practices.
This Privacy Policy (“Policy”) describes how your information is collected, used, and disclosed by CloudSnyk when you:
Use or access our website at www.cloudsnyk.com (“Website”)
Access content hosted on our Website (“Content”)
Download or use our mobile application (“App”)
Access or download our software platform (“Platform”)
Interact with us in any manner (collectively, the “Services”)
By accessing or using our Services, you expressly consent to the collection, use, sharing, and disclosure of your PII as described in this Policy. If you are acting on behalf of a corporate entity, “you” includes your employees, agents, and representatives. If you do not agree with this Policy, please discontinue use of our Services.
Changes to This Policy
We may update this Policy periodically. The “Last Updated” date at the top indicates when the most recent changes were made. Continued use of our Services after changes are posted indicates your acceptance of the updated Policy. We encourage reviewing this Policy regularly to stay informed.
Information We Collect
We collect information that you provide directly to us and information that is collected automatically when you use our Services.
Information You Provide
You may provide personal information when you:
Fill out forms on our Website
Register for an account
Use interactive features
Sign up for demos, evaluations, or trials
Request customer support
Communicate with us via email or other channels
Participate in events, surveys, webinars, or promotions
Provide billing or payment details
Information you may provide includes (but is not limited to):
Name
Email address
Phone number
Organization details
Billing information (CloudSnyk does not store credit/debit card numbers; payments are processed via third-party providers such as Razorpay or others compliant with confidentiality requirements)
Any additional details voluntarily entered while interacting with CloudSnyk personnel
Information Collected Automatically
When you visit or use our Services, we may automatically collect:
IP address
Browser type/version
Device and operating system details
Referring URLs
Location data (where permitted)
Website interactions, search queries, and usage statistics
App package names, URLs, email address interactions, and timestamps
We treat automatically collected data as PII when it can be linked to identifiable individuals.
Cookies and Tracking Technologies
We use cookies and similar technologies to improve user experience, remember preferences, and optimize our Services. Cookies help us tailor your experience but do not automatically extract PII without your consent.
How We Use Your Information
CloudSnyk uses collected information to:
Provide, maintain, and deliver our products and Services
Respond to inquiries and support requests
Process transactions and send confirmations, invoices, and receipts
Send transactional messages, updates, alerts, and notifications
Improve our Website, App, Platform, and Services
Conduct internal analytics and statistical studies
Deliver promotional communications (newsletters, offers, events, etc.)
Detect and prevent fraud, unauthorized access, and illegal activities
Personalize your experience and show relevant content
Comply with legal obligations and enforce our agreements
Fulfill any purpose disclosed at the time of collection or with your consent
Sharing of Information
We do not sell, rent, or trade your PII.
We may share information:
1 With trusted third-party service providers
– Hosting, storage, analytics, application development, customer support, and payment processing partners.
2 With business partners (only with explicit consent)
– For joint promotions or collaborative offerings.
3 For legal or regulatory compliance
– In response to lawful requests, court orders, or to protect CloudSnyk, our users, or the public.
4 During business transfers
– Such as mergers, acquisitions, restructurings, or asset sales.
Any third party handling your information is bound by strict confidentiality requirements.
Your Choices and Rights
Depending on applicable laws, you may have the right to:
Access the personal data we hold about you
Request corrections (rectification)
Request deletion of your data
Restrict or object to processing
Request data portability
Withdraw consent at any time
To exercise your rights, contact:
legal@cloudsnyk.com
Data Privacy Officer: avinash@cloudsnyk.com
We may require identity verification before processing requests.
Data Storage and Transfers
Your information may be stored on servers located in the United States or other jurisdictions. By using our Services, you consent to such transfers. CloudSnyk ensures that international data transfers comply with applicable data protection laws through appropriate safeguards.
Security
CloudSnyk maintains physical, administrative, and technical safeguards to protect your PII from unauthorized access, misuse, loss, or disclosure. We comply with recognized security standards and industry best practices.
Data Retention
We retain personal data:
Only as long as necessary to fulfill the purposes outlined in this Policy
For at least 1 year after account termination (unless deletion is requested earlier and permitted)
Longer when required for legal or regulatory reasons
When no longer needed, data is securely deleted or anonymized.
Children’s Privacy
Our Services are not intended for individuals under 16 years of age. We do not knowingly collect data from children under 16. If such data is identified, we will delete it promptly.
Breach Notification
In the event of a data breach involving PII, CloudSnyk will notify affected users and relevant authorities in accordance with applicable laws. For breach-related concerns, contact:
support@cloudsnyk.com
legal@cloudsnyk.com
Site Analytics
We use analytics tools (e.g., Google Analytics) to evaluate Service performance and improve user experience. These analytics may link usage data to PII.
Links to Third-Party Websites
Our Website may contain links to external sites. CloudSnyk is not responsible for the privacy practices of third-party websites. We recommend reviewing their privacy policies.
Contact Us
For questions or concerns regarding this Policy, please contact:
CloudSnyk Technologies
legal@cloudsnyk.com
Corporate Address (India):
[E 44/3, Pocket D, Okhla Phase II, Okhla Industrial Estate, New Delhi, Delhi 110020]
Data Privacy Officer:
avinash@cloudsnyk.com
